Introduction:
This Privacy Policy and Terms of Conditions govern your use of the websites operated by Oral Directions (“we,” “us,” or “our”). By accessing or using our websites, you agree to be bound by these terms and policies.
Privacy Policy
This Privacy Policy outlines how Oral Directions collects, uses, manages, and protects the personal information of visitors (“users” or “you”) to our website. Last updated: 08/17/2024
1. Collection of Personal Information
We collect the following types of personal information through our website:
Server-Side Google Analytics (GA4): We use server-side Google Analytics 4 to analyze user interactions with our website. This includes information such as device type, browser type, session duration, and interactions with website content. This data is collected anonymously and is used for statistical analysis and website optimization purposes.
Appointment Scheduling Forms: If you choose to schedule an appointment through our website, we collect personal information such as your name, phone number, and email address. This information is necessary to facilitate appointment scheduling and communication.
2. Use of Personal Information
We use the personal information collected through our website for the following purposes:
Appointment Scheduling: Personal information provided through appointment scheduling forms is used to schedule and confirm appointments, as well as to communicate with you regarding appointment-related matters.
Website Analytics: Data collected through server-side Google Analytics is used to analyze website traffic, user behavior, and performance metrics. This information helps us improve our website and tailor our content to better meet the needs of our users.
3. Protection of Personal Information
We are committed to protecting the security and confidentiality of your personal information. We implement appropriate technical and organizational measures to safeguard against unauthorized access, disclosure, alteration, or destruction of personal information.
4. Disclosure of Personal Information
We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as required by law or as necessary to fulfill the purposes outlined in this Privacy Policy.
5. Third-Party Cookies
We use various third-party services that may set cookies on your browser. These cookies are used for the following purposes:
Cloudflare: Cloudflare sets cookies to support Cloudflare Bot Management.
YouTube: YouTube sets cookies to track the views of embedded videos on YouTube pages and to measure bandwidth, determining whether the user gets the new or old player interface.
Microsoft Clarity: Microsoft Clarity sets cookies to store information about how visitors interact with the website. The cookie helps to provide an analysis report. The data collection includes the number of visitors, where they visit the website, and the pages visited.
Google Analytics: Google Analytics sets cookies to store and count page views, calculate visitor, session, and campaign data, and track site usage for the site’s analytics report. The cookie stores information anonymously and assigns a randomly generated number to recognize unique visitors.
Facebook: Facebook sets cookies to store and count page views, calculate visitor, session, and campaign data, and track site usage for the site’s analytics report. The cookie stores information anonymously and assigns a randomly generated number to recognize unique visitors.
6. Your Rights
You have the right to access, update, or delete your personal information held by us. If you would like to exercise any of these rights or have any questions or concerns regarding our privacy practices, don’t hesitate to contact us using the contact information provided below. Additionally, you can opt-out of Google Analytics 4 by visiting this link: [Google Analytics Opt-out].
7. Changes to this Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be reflected on this page, and the date of the last update will be indicated at the top of the policy.
Terms of Conditions
1. Acceptance of Terms:
By accessing or using our websites, you agree to be bound by these Terms of Conditions. If you do not agree to these terms, you may not use our websites.
2. Account Registration:
You may be required to create an account to access certain features of our websites. You must provide accurate and complete information when creating an account.
3. Consent to Receive Text Messages:
By providing your wireless phone number to Oral Directions , you agree and acknowledge that Oral Directions may communicate via text messages to your wireless phone number for purposes of patient communication, including appointment scheduling, confirmation, and other communication related to your use of our services. You may opt-out at any time by replying “STOP” to any text message received from Oral Directions . Message and data rates may apply.
4. Payments:
Payments for our services are processed securely through a trusted vendor and payment gateway. By making a payment, you acknowledge and agree to the terms set forth by our payment processor.
5. Use of Services:
Our websites are intended for personal use only. You may not use our websites for any illegal or unauthorized purpose.
6. Intellectual Property:
All content and materials available on our websites are the property of Oral Directions and are protected by copyright and other intellectual property laws.
7. Limitation of Liability:
We are not liable for any damages arising from the use of our websites or any content accessed through our websites.
8. Governing Law:
These Terms of Conditions are governed by the laws of [Your Jurisdiction], and any disputes shall be resolved in the courts of [Your Jurisdiction].
9. Changes to Terms:
We reserve the right to update or modify these Terms of Conditions at any time without prior notice. Continued use of our websites after any changes constitute your acceptance of the revised terms.